Privacy
Policy
In
our user privacy we have compiled all essential information about our handling
of your personal data and your corresponding rights for you.
Puhanch
is committed to protecting the privacy of our users. This statement applies
with respect to the information that we collect from our website as well as our
Mobile Application. Amendments to this statement will be posted at this URL and
will be effective when posted. We care about your privacy and are committed to
protecting your personal data. This privacy statement will inform you how we
handle your personal data, your privacy rights and how the law protects you.
Your
continued use of this site and mobile application following the posting of any
amendment, modification or change shall constitute your acceptance thereof.
Please read this privacy statement carefully before using our Services.
This
User Privacy Policy is effective from 23rd March 2024.
Scope
and updates of this user privacy
This
user privacy statement applies to your use of this website and all Puhanch
applications, services, products and tools (collectively the 'Services'),
regardless of how you access or use these services, including access via mobile
devices and apps.
Controller
Puhanch
is responsible for the collection and processing of your personal data in
connection with the provision of the Services depending on how you use our
Services. Full address is as follow;
This
Privacy Policy governs the manner in which PUHANCH collects, uses, maintains,
and discloses information collected from users (each, a "User") of
the PUHANCH mobile application ("App").
Personal
Identification Information
PUHANCH
may collect personal identification information from Users in a variety of
ways, including when Users create an account on the App. Users may be asked
for, as appropriate, their name, email address, phone number, and profile
picture. Users may, however, visit our App anonymously. We will collect
personal identification information from Users only if they voluntarily submit
such information to us. Users can always refuse to supply personal
identification information, except that it may prevent them from engaging in
certain App-related activities.
Image
Upload Permission
When
creating an account on the App, Users have the option to upload their profile
picture from their device gallery. By choosing to upload an image, Users grant
the App permission to access and use the selected image for their account
profile.
Location
Services
PUHANCH
utilizes location services to provide Users with the nearest outlet locations
of our authorized dealers or retail shops. Users may be prompted to grant the
App access to their device's location services. Users can choose to enable or
disable location services at any time through their device settings.
Account
Deletion
Users
have the right to delete their account from the App at any time. This can be
done within the App's settings or by contacting our support team. Upon account
deletion, all associated personal information will be permanently removed from
our systems.
Non-Personal
Identification Information
PUHANCH
may collect non-personal identification information about Users whenever they
interact with the App. Non-personal identification information may include the
type of device and technical information about Users' means of connection to
the App, such as the operating system and the Internet service providers
utilized and other similar information.
What
personal data we collect and process
Information
posted on Puhanch is obviously publicly available. In order to provide you the
services, we may collect, store and process your personal information including
but not limited to your account ID, name, gender, age, email address, phone
number, postal address or any other required details. Further, we collect,
non-personally identifiable information about you in a number of ways,
including tracking your activities through your IP address and your mobile
device ID. We do not collect any personally identifiable information about you
unless you voluntarily submit such information to us, by, for example, filling
out a survey or registration form. The types of information that may be
requested include your name, and your email address.
If
you choose to provide us with personal information, you are consenting to the
transfer and storage of that information on our servers.
Your
non-personal information
Usage: How you use our
Platform, such as the types of content that you view or engage with, the
features you use, your searches & results, your browsing information, the
actions you take and the time, frequency and duration of your activities.
Device
Information: Information
about the computer, mobile, laptop, tablet or any other internet enabled
electronic device (” Device”) you use to access the Platform. This may include
real-time information about the geographic location of your device as permitted
by you, internet connection, your IP address, operating systems, platforms,
browsing information, device type, device ID, network information, metadata and
other information associated with other files stored on your Device, last URL
visited, your website search history.
Use
of information
Puhanch
collect your Information solely for the purpose of providing you the products
or services that is connected with the function or activity of the Puhanch
which includes but not limited to the following (“Purpose”):
Users
may opt-out of receiving future mailings from us and other entities by
following the instructions set forth in the opt-out section below.
Information
to law enforcement authorities, regulators and other
We
may disclose your personal data to law enforcement authorities, regulators,
governmental or public bodies and other relevant third parties to comply with
any legal or regulatory requirements.
In
addition to this, Puhanch reserve the right to share your information with any
government agency or other authorized law enforcement agencies mandated under
law to obtain your information for the purpose of verification of identity or
for prevention, detection, investigation including but not limited to cyber
incidents, prosecution, and punishment of offences etc.
We
may process your Information outside Pakistan on legally provided mechanisms to
lawfully transfer your Information across borders.
We
may share your information in any other circumstances where we have your
consent.
Use
of cookies
When
you view our website, we might store some information on your computer. This
information will be in the form of a 'cookies' or similar file. Cookies are
small pieces of information stored on your hard drive, not on our site. Cookies
do not spy on you or otherwise invade your privacy, and they cannot invade your
hard drive and steal information. Rather, they help you navigate a web site as
easily as possible. We use cookies to deliver content specific to your
interests and to prevent you from reentering all your registration data at each
connection.
We
may use an outside advertisement server company to display ads on our site
and/or mobile application. These ads may contain cookies. The advertisement
server company may collect cookies received with outside banner ads. We do not
have access to information that would confirm the use of cookies by the
advertisement server company.
Your
rights to control your personal information
You
may have certain legal rights regarding your personal data. you will have the
following rights regarding data subjects in Pakistan.
Deletion
Once
we receive and confirm your verifiable consumer request, we will (and will
direct our service providers to whom we have disclosed your Personal Data to)
delete your Personal Data. These rights do not apply to Personal Data collected
from Puhanch’s employees as part of their employment with Puhanch or Personal
Data collected as part of a business-to-business transaction. To exercise any
of the rights set out above, please contact the Puhanch team using the contact
us. Only you, or someone legally authorised to act on your behalf, may make a
verifiable consumer request related to your Personal Data. we may need to
request specific information from you to help us confirm that your request is a
verifiable consumer request.
Withdraw
consent/opt-out
You
may opt-out of receiving communications from our partners, and from us, by the
following means:
Security
Our
site has industry standard security measures in place to protect the loss,
misuse and alteration of the information under our control. While there is no
such thing as 'perfect security' on the internet, we will take all reasonable
steps to ensure the safety of your personal information from unauthorized access,
usage or disclosure or alteration.
While
we protect your personal information as per industry standards, you acknowledge
that the internet or computer networks are not fully secure and that we cannot
provide any absolute assurance regarding the security of your personal
information. Therefore, you acknowledge that you shall not hold responsible
Puhanch in any manner whatsoever for loss of your information, or any other
data, which you share with us or which we have with us if such loss or any
damage caused to you because of force majeure events. You further acknowledge
that any information (including your personal information) transmitted to us or
from your use of the platform will therefore be at your own risk.
It
is clarified that force majeure events includes any event which is beyond the reasonable
control of the Puhanch which may include but not limited to sabotage, fire,
flood, explosion, acts of God, civil commotion, strikes or industrial action of
any kind, riots, insurrection, war, acts of government, computer hacking,
unauthorized access to computer, computer system or computer network, computer
crashes, breach of security and encryption.
Other
websites; links
Our
website contains links to other websites. Our mobile application may also
contain links to other mobile applications and websites. If you click on one of
these links, please note that each one will have its own privacy policy. We do
not control these websites/apps and Puhanch is not responsible for the privacy
practices or the content of such websites and mobile applications. We are not
responsible for the direct or indirect consequences of you linking to any other
website from this website. When you leave our platform, we encourage you to
read the privacy notice of every website you visit.
Public
forums
Puhanch
has a very active community in our forums. Please remember that any information
that is disclosed in these areas becomes public information and you should
exercise caution when deciding to disclose your personal information.
Change
in terms of privacy policy
Puhanch
reserves the right to amend or modify this privacy policy at any time, as and
when the need arises. We request you to keep it up to date with legal
requirements and the way we operate our business. Please regularly check this
privacy policy from time to time to keep you apprised of changes made/latest
version of this privacy policy. Your continued use of the Platform gives your
unconditional acceptance to such change in terms of Privacy Policy.
Your
Acceptance of these Terms
By
using this App, you signify your acceptance of this policy. If you do not agree
to this policy, please do not use our App. Your continued use of the App
following the posting of changes to this policy will be deemed your acceptance
of those changes.
Contacting
Us
If
you have any questions about this Privacy Policy, the practices of this App, or
your dealings with this App, please contact us at connect@puhanch.com .
PUHANCH
Team